Privacy Policy
appoPrivacy Policy for ProFlex Physical Therapy
Effective Date: August 7th, 2024
1. Introduction – At ProFlex Physical Therapy, we prioritize the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect – We collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, and other identifying information.
- Medical Information: Health history, treatment records, and other information necessary for your care.
- Billing Information: Insurance details, billing address, and payment information.
3. How We Use Your Information – We use your information to:
- Provide and coordinate your treatment and care.
- Communicate with you about your appointments, treatments, and health information.
- Process payments and insurance claims.
- Improve our services and operations.
4. Protection of Your Information – We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, use, or disclosure. Our staff is trained on HIPAA compliance and the importance of maintaining patient confidentiality.
5. Disclosure of Information – We do not sell or disclose your personal information to third parties without your explicit consent, except as required by law or for the following purposes:
- To healthcare providers involved in your care.
- To insurance companies for billing and payment purposes.
- To comply with legal obligations, such as court orders or subpoenas.
6. Patient Rights – You have the right to:
- Access and obtain a copy of your health records.
- Request corrections to your health information.
- Request restrictions on how we use or disclose your information.
- File a complaint if you believe your privacy rights have been violated.
7. Opt-In Consent for Communication –
We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.
By providing your phone number on our intake form, you consent to receive calls and text messages from ProFlex Physical Therapy regarding your appointments, appointment reminders, treatment, and other relevant information.
If you prefer not to receive these communications, you may opt-out at any time by contacting us at info@proflexpt.com or 844-935-3677 ext 103 or text STOP.
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP or CALL.
- For assistance, text HELP or email us at info@proflexpt.com.
8. Changes to This Privacy Policy – We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.
9. Contact Us – If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:
ProFlex Physical Therapy
44 Canal Center Plaza Suite 325
Alexandria, VA 22314
Phone: 844-935-3677 ext 103
Email: info@proflexpt.com